FAQs

Clear Answers. No Guesswork. Just Straightforward Plumbing Support.

We know plumbing issues can be confusing and frustrating — that’s why we’ve compiled answers to some of the most common questions we hear from homeowners, property managers, and business owners alike. Don’t see your question here? Give us a call anytime — we’re happy to help.

  • What areas do you service?

    We proudly serve Providence, RI, and surrounding communities, including Cranston, Warwick, Pawtucket, and more. Not sure if you’re in our service area? Just ask — we’re expanding!

  • Do you offer emergency plumbing services?

    Yes. We’re available 24/7 for emergency plumbing issues including clogs, burst pipes, sewer backups, and more. When you need fast, reliable help, we’re just a call away.

  • What’s included in a video pipe inspection?

    Our high-definition camera inspections identify issues such as pipe blockages, root intrusions, corrosion, and structural damage. You'll receive a visual walkthrough and a professional diagnosis with recommendations — no guesswork, just real insight.

  • How do I know if I need professional drain cleaning?

    If you’re dealing with recurring clogs, slow drainage, or foul odors, it’s time to call in the pros. DIY fixes only go so far — we remove buildup at the source for a lasting solution.

  • Do you install and repair water heaters?

    Absolutely. We handle traditional tank and modern tankless systems, including installation, repair, and routine maintenance. Not sure what type is right for you? We’ll guide you through your options based on budget, space, and water usage.

  • Do you provide plumbing services for restaurants?

    Yes. We specialize in restaurant and commercial kitchen plumbing, including grease trap cleaning, drain maintenance, and emergency repair. We’ll help you stay compliant with health codes and keep your kitchen running smoothly.

  • Do you offer estimates and upfront pricing?

    Yes. We offer clear, upfront pricing before any work begins. No hidden fees, no surprises — just honest service and transparent communication.